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Bill Pay benefits and FAQs

Pay bills anytime, anywhere in Online Banking!

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What you get with online Bill Pay

Convenience
Skip snail mail and manage your bills all in one place — where and when you want!
Peace of mind
With automatic payments, there’s no need to worry about late fees or credit score dings.
Security
Keep your account details private and use the billing company’s information to send payments.

How to set up Bill Pay

Log in.
In Online Banking, select Transfers & Payments > Bill Pay. If you’re on the mobile app, choose Bill Pay from the menu at the bottom of the screen.
Add a biller.
We can help you find your billers through our network or your credit report (with no impact to your credit score). You can also skip these options and add billers manually by entering the required information.
Pay your bill!
Choose one of the billers you added and make a one-time payment or set up a recurring one.
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Bill Pay FAQs

What is Bill Pay?

Bill Pay is a feature that allows you to make one-time or recurring bill payments within Online Banking or your Desert Financial mobile app.

How can I set up or reactivate Bill Pay?

If you’re setting up Bill Pay for the first time, follow the steps here. If you’re trying to set it up and see a message that it’s been turned off and needs to be reactivated, call us at (602) 433-7000.

What kinds of bills can I pay with Bill Pay?

Bill Pay is commonly used to make recurring payments for fixed expenses like your mortgage/rent, car payment and subscriptions, but you can also use it for bills like utilities, credit card payments and much more!

What's the difference between Bill Pay and autopay?

Bill Pay is a feature that allows you to pay bills in Online Banking; autopay is short for “automatic payment,” a broader term for a service that makes payments automatically. For example, many billers offer autopay, like insurance companies and streaming services. You can choose to couple autopay (aka recurring payments) with Bill Pay for peace of mind and convenience.

Can I set up automatic payments with Bill Pay?

Yes! You can choose to make one-time payments or set up automatic payments with Bill Pay.

What are eBills? Why use them?

When you enroll in eBills, your biller will notify Desert Financial when your bill is ready. Then, you can view and pay it directly within online Bill Pay and even choose to set up autopay for future bills. eBills are great for automatically paying bills that change each month, like your electric or water bill. Keep in mind that not every biller participates in eBills, so you may not be able to use it for all your bills.

Have more questions?

We’re happy to help!

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